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| About Us This web site is owned and operated by Westons Internet Home Health. Westons Internet Home Health is a full service supplier of products that help people perform daily activities at home and in the workplace. We are a family-owned and operated company dedicated to providing quality products to health care professionals since July 22nd, 1997. We also offer our products to the public through our new Online Home Health Catalogue. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below. Our Contact details: Westons Internet Home Health Home Health / Medical Equipment P. O. Box 1646 Hassocks West Sussex BN6 9GS United Kingdom Phone: 0871 951 9971 Fax: 0871 951 9972 Email: sales [at] westons [dot] com GB 744-6039-29 Vat Reg. No: GB 744-6039-29 D&B D-U-N-S® Number: 23-260-9177 Company number: <Put company number here> |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency. We accept Visa and MasterCard. Where possible, we do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via email, fax or by post. If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake. When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling Shipping and Handling is calculated automatically and charged as appropriate and varies with weight and destination. For security. timed delivery options are not available. You can now track the progress of any Special Delivery, Recorded and International priority items from http://www.royalmail.com or Parcels from http://www.parcelforce.com. |
| Delivery Schedule Please note that orders are processed in the order they are received, so depending on the order load, order-processing time may vary. We normally despatch stock items within 3-4 business days*. International orders are generally received 8-10 working days after despatch. Although we normally dispatch orders promptly, you should allow 28 days for delivery. Allow 2-7 weeks for NorthCoast/Homecraft/AbilityOne/Sammons-Preston (A/AO/NC) products, 'special order' items may take considerable longer. *subject to availability. You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence. You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders (shipped and paid for outside the EC) are VAT free. Please note, that the recipient may be liable for customs duties on your order when it reaches your country, some products may be subject to import restictions. We do not collect or control these charges, and we cannot predict what they will be. For more information, you may wish to contact your local customs office about import duty and restrictions before ordering. VAT Relief: Some products, for personal use, may be available VAT free to disabled or the chronically sick. Please check the disabled box to reduce VAT to zero on these products. See http://www.westons.com/vatexemp.htm for more information and declaration forms to print and fax. Products qualifying for VAT relief include aids designed or modified solely for use by people with a disability, as well as products designed for the care or treatment of incontinence or a medical condition the medical profession treats as a chronic sickness. Such products are only available at zero-rate VAT when purchased directly by an individual for their personal use, or when purchased by a registered charity for use by the disabled person. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. We know of no documented cases of credit card fraud using our shopping system over the Internet. SecureTrading secure server collects and process your credit card details with SSL security for complete confidence. Processing and clearance of card payments in seconds. Multi-level safeguards ensure data integrity on the Internet and confidentiality from agents outside of the process when transactions are cleared. Upon authorisation payment card numbers are replaced with a unique SecureTrading reference. Credit card details are not held in clear text on any web site. connection problems? i.e. "page cannot be displayed" on checkout - browser compatibility: 56bit export versions of MSIE 5.x browsers have a broken SSLv3 implementation which badly interacts with OpenSSL . Apple Mac Internet Explorer 4.0 users will need to upgrade to 4.0.1. If you see the message 'general script error: the input is null' do not use refresh, use your browsers BACK button and try again Why does my credit card show a slightly different US$ amount to that on my receipt? Our charges are originated as British Pounds (GBP), all US$ (and other foreign currency) amounts shown on the website are approximate and intended as a guide only. Foreign exchange rates displayed and used by your bank or other financial institution for your International Transaction will differ from the rates that you may see in the newspaper, on the Internet, or on television. Published foreign exchange rates are often the interbank rates, which banks charge each other for transactions valued at $1,000,000.00 or more. they may also add administration fees, we do not collect or control these charges, and we cannot predict what they will be, however most banks add a charge of between 2% and 3% on currency conversion transactions. |
| Guarantee All products in this catalogue are covered by the manufacturers warranty for the relevant period and we will arrange repair or replacment as appropriate. All products are subject to continuous improvement, all measurements should be treated as approximate. While every effort is taken to ensure accuracy in product features and description, product features and specifications are subject to change without our prior notice. Westons Internet is not responsible for errors in photography or typography. Always read the label. E&OE. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0871 951 9971 (International +44 0871 951 9971 ) or fax us on 0871 951 9972 or write to us at Home Health / Medical Equipment P. O. Box 1646 Hassocks West Sussex BN6 9GS United Kingdom |
| Privacy Policy Westons Internet Home Health do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Issue a unique identifier (e.g. customer login) d. Monitor customer account status beyond that required for individual purchases e. Only disclose information to third-parties for goods delivery purposes |
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.
If you change your mind about your purchase, please return the unused goods to us with the original receipt within 14 days, and we will offer you an exchange or refund. This does not affect your legal rights, including your right to claim a refund, replacement, repair where the goods are faulty or misdescribed. E&OE. None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder. WEEE Directive (waste electrical and electronic equipment)
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| Remittance Terms We accept most major credit and debit cards: Visa, MasterCard, American Express, Eurocard, JCB, Switch (maestro), Delta, Solo. We also accept payments by PayPal (www.paypal.com) - secure payments from anyone with a credit card or checking account. Some links may point to servers that are not under Westons control. Images and technical specifications for illustration and guidance only. Whilst every care has been taken to ensure that this information is correct, products are constantly being reformulated and ingredients lists altered. We therefore recommend that you do not rely solely on the information presented here and that you always read the label, for precise information contact the manufacturer. Although this information will be regularly updated, we are unable to accept liability for any incorrect information. Product and manufacturer names are used only for the purpose of identification. Westons Internet disclaims any proprietory interest in the marks and names of others. |
Ecommerce Cart By Actinic
Buy Online - The Best Way to Buy
Westons Internet Home Health
Home Health / Medical Equipment
P. O. Box 1646
Hassocks
West Sussex BN6 9GS
Home Health / Medical Equipment
P. O. Box 1646
Hassocks
West Sussex BN6 9GS
